Zendesk integration

Stay on top of things with SMS notifications when you connect Zendesk and MessageMedia

About Zendesk

Zendesk ius a leading customer service software and support ticketing system used by more than 200,000 organizations worldwide.

A MessageMedia integration allows you to create SMS alerts to be triggered by acttivity within the platform, so you're never out of the loop.

Zendesk integration features

  • SMS notifications on ticket activity: Receive notifications whenever a new ticket is created, assigned, and updated

Getting started

If you are new to MessageMedia, please sign up and create an account. Then to get started, create a Zapier account and connect to MessageMedia. All done! Pick a zap template below or build your own.

Zendesk & MessageMedia Zapier templates

Zendesk integration screenshots

Ready to go?

The easiest way to send engaging messages to your customers