Salesforce Classic
Zendesk integration
Stay on top of things with SMS notifications when you connect Zendesk and MessageMedia
Zendesk ius a leading customer service software and support ticketing system used by more than 200,000 organizations worldwide.
A MessageMedia integration allows you to create SMS alerts to be triggered by acttivity within the platform, so you're never out of the loop.
Zendesk integration features
- SMS notifications on ticket activity: Receive notifications whenever a new ticket is created, assigned, and updated
Getting started
For new MessageMedia users, please follow these steps:
- Sign up and create an account with MessageMedia.
- Create or login to your Zapier account.
- Link your MessageMedia account to Zapier.
- Select the Zendesk application and create a zap.
For existing MessageMedia users, please follow these steps:
- Create or login to your Zapier account.
- Link your MessageMedia account to Zapier.
- Select the Zendesk application and create a zap.
Need help? Email developers@messagemedia.com or chat to us on Slack.
Not sure what you can do? Check out the pre-made zap templates below!
