Zendesk integration

Stay on top of things with SMS notifications when you connect Zendesk and MessageMedia

About Zendesk

Zendesk is a leading customer service software and support ticketing system used by more than 200,000 organizations worldwide.

The MessageMedia integration allows you to create SMS alerts to be triggered by activity within the platform, so you're never out of the loop.

Zendesk features

  • SMS notifications on ticket activity: Receive notifications whenever a new ticket is created, assigned, and updated

Getting started

If you are new to MessageMedia, please sign up and create an account. Then to get started, create a Zapier account and connect to MessageMedia. All done! Pick a zap template below or build your own.

Zendesk & MessageMedia Zapier templates

Zendesk integration screenshots

Ready to go?

The easiest way to send engaging messages to your customers