Dynamics CRM is a leading customer resource management and enterprise resource planning software.

The MS Dynamics integration allows you to easily incorporate SMS into business processes and streamline communications within a single source of truth. Empower your sales teams to build strong relationships with customers and close sales faster

• Two-way messaging: Send and receive messages within MS Dynamics. Manage on-going conversations with customers and create engaging experiences.
• Automated workflows: Save time with automated messages in your MS Dynamics workflows. Choose fields and values to trigger messages within set rules.
• 1:1 contact messaging: Send messages directly from contact or lead profiles. Sales reps can easily manage 1:1 conversations at scale.
• Message personalisation: Create personal messages with merge fields. Include your recipients’ names and data to tailor content to their needs.
• Custom templates: Streamline and standardise the experience for your customers and staff with templates for your messages.
• Activity history records: Get a full view of customer communications with messages automatically logged on contact profiles.

Getting started

If you are new to MessageMedia, please sign up and create an account. Then to get started, install the app.