Salesforce Classic integration
Send SMS within Salesforce using Mercury SMS by Aprika
About Salesforce Classic integration
Mercury SMS provides Salesforce users with the ability to send individual SMS messages and bulk messages to Lead and Contact records, as well as any other Standard or Custom Object with a Phone Field.
Construct your messages ad-hoc, or select from a previously created template library, and use field value merging to personalise your SMS messages 'on the fly’. Sending SMS messages via Workflow is also supported, as well as inbound messaging - allowing clients to reply to a message or to opt-out of receiving further SMS communications.
Salesforce Classic integration features
- Two-way SMS - engage with yiour customers in real-time, allowing them to respond to your messages to further the conversation
- Automated workflows - use Keywords in client responses to trigger actions such as creating leads, campaign members, and cases, as well as performing field updates.
- Bulk SMS Sends - send large broadcasts to your client base ans internal teams to keep everyone in the loop with up-to-the-minute information
For more details, visit https://aprika.com/mercurysms/pricing